FAQ

WHAT ARE YOUR SHIPPING POLICIES?

Within Canada:

All orders over $100CAD automatically include tracked shipping.
Canadian orders under $100CAD have the option for standard shipping.
OCH is not responsible for lost or stolen untracked packages, so please ensure your shipping address is correct and secure.
Customer is responsible for re-shipping charges on incorrectly entered addresses.

Starting in October 2021, OCH keeps video documentation of all of our non-tracked packages going in to the mail system. 

Outside Canada:
All international orders include tracked shipping.

 


HOW CAN I BUY YOUR WORK?

Online:
www.onlychildhandicrafts.com | Salt Spring Island
We restock our online shop on the 1st of every month at 3:30pm Pacific Time. 

www.byellowtail.com | Los Angeles
OCH is a proud member of the B.YELLOWTAIL Collective. We send new stock to B.YELLOWTAIL bimonthly.

Retail:
The Polygon Gallery | Vancouver
La Guilde | Montréal
The Field Museum | Chicago

 

DO YOU TAKE ORDERS OR DO CUSTOM WORK?

We don't, sorry. ❤️